Refund Policy

How refunds, replacements and warranties work at AR SERVICES.

Refund, Replacement & Delivery Policy

AR SERVICES sells digital subscriptions and tool access. All orders are placed and confirmed on WhatsApp, and payment is made through JazzCash or EasyPaisa. Because our products are digital, the policy below applies to every purchase — please read it before you order.

After you purchase

Once a tool has been purchased, it cannot be exchanged for a different tool, and the purchase amount is not refunded without a valid reason covered by this policy. Please check the plan details on the product page carefully before you pay.

Delivery time

Your access is delivered within 10 to 15 minutes after your payment is verified. In some cases — for example, if a vendor is busy or unavailable, or there is a technical issue — delivery may take up to 1 hour. If your order needs the extra time, we will keep you updated on WhatsApp.

If something goes wrong with your account

If your account or access develops an issue during its warranty period, contact us on WhatsApp (+92 317 9172511) with your order details, and we will arrange a replacement for you. Replacement updates are also shared in our WhatsApp Community and Channel.

When a refund is given

If, because of a technical issue, we are unable to provide you with a replacement, your full purchase amount will be refunded within 5 hours.

Warranty by product

  • Netflix: 25-day warranty
  • Surfshark VPN: 30-day full replacement warranty
  • MS Office 365 Plus: 30-day full warranty
  • QuillBot: 25-day subscription warranty
  • YouTube Premium: 1-month warranty
  • Super Duolingo: no warranty after activation
  • All other products: warranty terms are confirmed with you on WhatsApp before payment
  • CapCut Pro: 25-day replacement warranty
  • Gemini: No warranty after activation
  • Canva Edu: 1 Month plan: 30-day full replacement warranty; 3 Months plan: 3-month full replacement warranty

Free replacement or fix is provided within the warranty period if an account or access has downtime, a login failure or a downgrade. Warranty claims are reviewed and resolved within 12–24 hours. The warranty is void if device limits are violated or shared-account passwords are changed. No cash refund is given once access is delivered and verified active — replacement or technical resolution is provided instead.

What this policy does not cover

  • Use beyond the listed device or screen limits
  • Sharing, reselling or transferring your access to another person
  • Problems caused by breaking the provider's own rules
  • Change of mind after successful delivery and activation

How refunds are paid

Approved refunds are sent back through JazzCash or EasyPaisa. Please keep your payment screenshot until your order is complete, as it helps us verify your payment quickly. Support hours: Monday to Saturday 9am–9pm, Sunday 12pm–9pm (Pakistan time).