Frequently Asked Questions

Every listed tool has its own product page with available plans, features and ordering information.

Use the Support page or WhatsApp support button.

Availability can change. Review the individual product page and confirm current availability before ordering.

It depends on the product. Gemini uses an invite plan (not the full 5-member family plan), Canva Edu uses a Canva Education team invitation (not a standalone Canva Pro account), Netflix is 1 screen only (not full account ownership), and Surfshark is a full login for 1 device only. Other products use own-account activation, a coupon code or a redeem link. The product page states the access method next to the plan selector before you order.

Warranty depends on the product. Surfshark VPN has a 30-day full replacement warranty, Netflix 25 days, MS Office 365 Plus a 30-day full warranty, QuillBot a 25-day subscription warranty, YouTube Premium a 1-month warranty, and Super Duolingo has no warranty after activation. CapCut Pro has a 25-day replacement warranty, Gemini has no warranty after activation, and Canva Edu has a 30-day full replacement warranty on the 1 Month plan and a 3-month full replacement warranty on the 3 Months plan. The warranty length is shown next to the plan selector on each product page.

If a listed product becomes unavailable after you have paid, we will offer a replacement or a full refund for that order. Change of mind after successful delivery and activation is not covered. See the Refund Policy page for the full details.

Delivery is 10-15 minutes after payment verification, up to 1 hour if busy. If delivery takes longer, contact support on WhatsApp with your payment screenshot so it can be verified quickly.

Your full name and WhatsApp number (from the checkout form), the product and plan you want, and your payment screenshot after paying by JazzCash or EasyPaisa. For invite or own-account products, your account email will also be needed on WhatsApp.